A Greater Level of Customer Service

New software provides comprehensive auditing and reporting solutions.

For over 15 years, Arc Tech has been providing quality services to businesses across the U.S. and South Florida. These hassle-free business solutions include: state-of-the-art data destructionasset recovery and environmentally responsible equipment disposal services for used equipment including computers, servers, networking, telecommunications, monitors, printers, mobile devices and other IT-related equipment.

When businesses entrust us with their IT assets, we offer comprehensive equipment auditing and reporting services. That process has recently become more advanced, as Arc Broward IT Asset Recovery has upgraded to an innovative, new software – MAKOR ERPTM.

According to Tomas Leon, Director of Arc Tech, some of the reasons for the switch include:

  • The need to have an ITAD specific software, which will give our customers a superior level of reporting and visibility for their IT Assets.
  • The software offers a customizable Web portal allowing our clients the ability to download certificates and reporting as soon as they are available.
  • The reporting is far more comprehensive specifically with Data security, showing not only the Serial number of the Hard Drive, but also the parent asset’s serial number and the tech that performed the wiping or destruction of the data.
  • We were able to cut down significantly on turnaround time to the customer for reporting.

“The implementation of the MAKOR ERP software gives us an advantage when prospective customers, in our case larger businesses with multiple users, are seeking IT asset solutions. It’s that quality level of service and commitment to customer satisfaction that solidifies us as the go-to expert in the industry,” Tomas said.

For more information about MAKOR ERP, visit (www.makorerp.com/the-software). Arc Tech’s team is always willing to give a demonstration to interested customers. The main warehouse is located next to the Fort Lauderdale-Hollywood International Airport at 3300 SW 13th Avenue, Fort Lauderdale, FL 33315.

For more information, call (954) 577-4160, visit www.arcbrowarditasset.com or email info@arcbrowarditasset.com. Be sure to “Like” us on Facebook, and “Follow” on LinkedIn.