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APD In-Service: Interpersonal Communication: In-Person or Zoom
March 19 | 1:00 pm – 5:00 pm
$30.00
Class Objectives
- Identify at least five barriers to effective listening.
- Define the goal of communication.
- Describe the four approaches to communication.
- Identify the qualities required for an assertive communicator.
- Demonstrate the use of “special techniques” for assertive communication.